In the service category, Kitzbühel certainly boasts some plus points in specific areas. One such aspect is the excellent trail markings in the ski area, which make orientation easy. Lifts, trails and mountains are all well signposted and the full trail map is displayed on large boards in many places. In addition, the modern standard of the lifts should not be overlooked. From the orbital lift 3S to the numerous chair lifts with heated seats, to cable cars like the Hahnenkammbahn – there can (hardly) be any complaints in this respect. Only the surface lift Gauxjoch (F8) and the aging Trattenbach (F9) chairlift are negative blots on the record in this respect. Unfortunately, these lifts cannot be avoided if you want to ski the entire area.
Point deductions for Wi-Fi
One area where we believe the ski area can still improve is with free Wi-Fi. Although the offering is commendable in itself, with over 40 hot spots available in the valley and mountain stations, using this Wi-Fi is very complicated. During our test, we had to configure each hotspot separately and request a code although the ski area states on its website that users only have to log in once. A more convenient solution would certainly be desirable here. In addition, we also have to deduct points for the fee-paying parking next to the Hahnenkammbahn. It’s possible to park your car free-of-charge in all other car parks. However, in this particular area skiers are required to pay. Having said that, the public local transport infrastructure made a positive impression on us. The Streifzug, which takes skiers from St. Johann and Westendorf to Kitzbühel, stops directly next to the valley stations of the Hahnenkammbahn and Hornbahn lifts – and is even free with a valid ski pass from December to March. Moreover, numerous ski buses regularly travel between the towns in the valley.